Customer Service

RETURNING MERCHANDISE
Refunds or exchanges will be issued within 30 days of original receipt. Refunds will be issued against the same credit card number used in the original transaction. Shipping, handling and returned postage fees are only refunded if the return is due to a defective item or an error on our part. In the case of unwanted merchandise, the item is accepted in the original packaging and in NEW, resalable condition only.

U.S. SHIPPING & HANDLING
We ship most in-stock items within 5 business days. Delivery times vary depending on the shipping method selected and the shipment destination. As a general guideline, please allow 2-3 business days from the time you place your order for USPS Priority Mail and 7-10 business days from the time you place your order for USPS STANDARD DELIVERY. Please provide us with a complete street address for shipping (most carriers will not deliver to a post office box number). APO/FPO addresses often take longer due to military transit times.

Standard Shipping

Orders generally ship within 5 business days, postage varies based on zip code. Standard delivery time is 7-10 business days from time of order. APO/FPO addresses often take longer due to military transit times.

Expedited Shipping

Ships within 2 business days via USPS Priority Mail/Flat Rate. Expedited delivery is 2-3 business days from time of order. APO/FPO addresses often take longer due to military transit times. Rush and overnight rates/times available in limited areas. Please email us with your special requests at BFinCB@gmail.com or call 1-800-281-6707 and we will find the best way to meet your needs.

ALL COUNTRIES EXCEPT THE USA
All orders are shipped by air via DHL, FedEx or UPS. Rates are based on the order weight and the country. You are responsible for any custom charges or taxes imposed by the destination country.

ORDER DELIVERY AND BACKORDER
If you live in the Hampton Roads area of Virginia, you may be able to arrange a pick-up of your order and save on the shipping costs. Please contact us at BFinCB@gmail.com or call 1-800-281-6707 to arrange a pick up.

We make every effort to ensure items are available to be shipped immediately, but from time to time some items may be delayed. If this happens with an item on your order, we will ship all available items immediately and notify you by email of the items that are temporarily out of stock. We will then ship the backordered item to you at no additional shipping costs when it becomes available. Your credit card will only be billed for items after we ship them.

We appreciate your patience and understanding, but if you are unable to wait for an item, you may cancel the backordered item at any time by emailing us at BFinCB@gmail.com or calling 1-800-281-6707.

SALES TAX INFORMATION
Sales tax is calculated based on the destination of your order. We collect sales tax only for orders from Virginia State where our company is located. Tax rates are based on state, county and local taxation requirements.

For orders being shipped outside of the United States, duties and taxes are the sole responsibility of the customer.

PAYMENT METHODS
We accept VISA, MasterCard and PayPal.

To place an order, please use the Shopping Cart.

SATISFACTION GUARANTEE
We stand behind every item we sell. If you are not satisfied with your purchase for any reason, simply return the merchandise within 30 days for a prompt credit.

SECURITY & PRIVACY
We believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner and to providing you a safe and secure online shopping experience. We use personal information you provide only to process orders and provide a more personalized shopping experience. We promise we will never sell or give your personal information to any third party.

WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
When you order, we need to know your name, e-mail address, mailing address, credit card number, expiration date and validation code. This information will be used to fulfill your order and to notify you of your order status.

We may also use the information we collect to notify you about important changes to our site, new services, and special offers. You can choose not to receive future notices by sending email to BFinCB@gmail.com with “REMOVE” in the subject line.

HOW DOES YOUR COMPANY PROTECT CUSTOMER INFORMATION?
When you place orders or access your account information, we offer the use of a secure method of payment. Furthermore, all customer data is password protected against unauthorized access internally.

WHAT ABOUT “COOKIES”?
“Cookies” are small pieces of information that sites like ours ask your browser to store on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do allow us to remember you between visits. (For example, if you leave items in your shopping basket, they will be waiting for your return.)

Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store.

WILL YOUR COMPANY DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTIES?
NO. We do not sell, trade, or rent or give your personal information to others. Ever. End of story.

Our Vision

To create a community where military mothers can share experiences, find information, and offer support in order to successfully breastfeed their babies while serving in the military.

Our Mission

BFinCB is committed to advocating, informing and supporting all breastfeeding personnel serving in the military.

Contact Us

14103 229th St Ct East.

Graham, WA 98338

USA

253-904-7734


Disclaimer

This is not an official DOD website. The information and links on the BFinCB website are for educational purposes only. Visitors are encouraged to consult with their health care providers and/or legal to obtain relevant information and discuss their options in order to make safe and informed choices. We welcome all inquiries, but will not suggest any medical or legal course of action. This nonprofit site is funded solely through donations. No advertisements are accepted.